Novu

Novu is open-source communication infrastructure that lets you send and manage notifications across channels—In-App/Inbox, Email, SMS, Push, and Chat—through a single API. It includes a workflow engine with branching and conditions, a digest engine for batching, an embeddable real-time Inbox component, and a preferences component so end users can control what they receive. Novu also provides Agent Communication Infrastructure (ACI): a unified conversation model that connects your existing agent to channels like Slack, Microsoft Teams, Telegram, WhatsApp, and email, handling inbound messages and routing replies without you building per-platform webhook plumbing. With Eyevinn Open Source Cloud (OSC), you can consume Novu as a managed service instead of running the stack yourself. You get instant provisioning with no infrastructure to operate or keep updated, so you can focus on integrating Novu’s API, workflows, and UI components into your product or agent experience. As part of OSC, it fits alongside the rest of your managed open source services, giving you a consistent way to deploy and operate the building blocks your applications depend on.