Terms of Service

Customers accept applicable open-source licenses for code used within the Service. The Service Provider uses infrastructure providers and third-party processors. Customers are not party to those agreements but authorise such partnerships for data processing.

Creating an account constitutes electronic acceptance of these terms. Account creators must be legally authorised to enter agreements and confirm the accuracy of all contact and billing information provided.

Services are provided "as is" without warranties regarding performance, guaranteed uptime, or error correction. The Service Provider accepts no responsibility for third-party code, self-service tool outcomes, or resource consumption issues.

Cookie practices are detailed in the published Privacy Policy. See www.osaas.io/privacy for full information on cookies and tracking technologies used on this platform.

The Service Provider grants a limited, revocable, non-exclusive licence to use the platform. Re-selling is permitted only under specific subscription plans as documented in the pricing schedule.

Neither party may assign its rights or obligations without the other's prior written consent, except that the Service Provider may assign this agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.

Services are provided professionally and in accordance with industry standards. The Service Provider retains no proprietary rights to customer data.

Customers bear responsibility for all activity under their account and must implement appropriate safeguards against unauthorised access.

Customers must independently back up all data associated with their service use. The Service Provider does not guarantee data retention beyond active service periods.

Customers may transfer services and source code to their own infrastructure at their own expense, which terminates the Service Provider's commitments for that specific service.

Customers must implement appropriate physical, administrative, and technical safeguards to protect data from breach or unauthorised access. The Service Provider's data practices are governed by the Privacy Policy.

The Service Provider retains all rights to its technology and intellectual property. Customers may not modify, reverse engineer, or decompile the platform. Feedback provided by customers grants the Service Provider a universal, paid-up, royalty-free, perpetual, transferable licence to use that feedback.

Both parties must protect each other's confidential information and limit disclosure to service-related third parties who are bound by equivalent protections.

Both parties indemnify each other for breaches, recklessness, and misconduct. Customers specifically indemnify the Service Provider regarding service misuse, data processing violations, and intellectual property infringement relating to customer-provided content.

The parties are independent contractors. Nothing in this agreement creates an employment, partnership, or agency relationship.

Neither party is liable for indirect, incidental, special, punitive, exemplary, or consequential damages. Aggregate liability is capped at the fees paid by the customer during the twelve months preceding the claim.

Neither party is liable for failures resulting from causes beyond its reasonable control, including natural disasters, war, governmental action, or internet infrastructure failures.

Customers may not transfer, export, or use services in violation of applicable US or Swedish trade control laws, embargoes, or sanctions.

Swedish law governs this agreement. Disputes are resolved by arbitration under the rules of the Stockholm Chamber of Commerce (SCC), with proceedings in Stockholm conducted in English. Legal action must be commenced within two years of the cause of action arising.

For questions about these Terms of Service, contact us at:
Email: info@eyevinn.se
Address: Eyevinn Technology AB, Vasagatan 52, 111 20 Stockholm, Sweden